At CHB Group, we strive to connect you with top-tier services that meet and exceed your expectations. However, if for any reason you are not entirely satisfied, we offer a straightforward cancellation and refund policy to ensure your peace of mind.
Cancellation Process
If our services haven't met your expectations, we invite you to reach out to us for a solution. Please contact us via email at help@pelicanadvising.com or call us directly at 1 (866) 978-7162 to discuss possible cancellation options.
Refund Policy
You have the freedom to discontinue your service(s) with CHB Group at any point. Upon receiving your cancellation request, you will get confirmation that your refund process has been initiated within 30 days. Please allow a minimum of seven (7) business days from the time of your request for the refund to be processed. Note that it may take 1 to 2 billing cycles for the refund to appear on your credit card statement, subject to your credit card company's policies.
To commence a refund, contact our dedicated customer service team at 1 (866) 978-7162 or via email at help@pelicanadvising.com. Providing a brief explanation for the cancellation will expedite the refund process.
Contact Us for Any Questions
Should you have any queries regarding our refund policy or any other matter, please don't hesitate to contact us:
We value your business and are committed to ensuring your satisfaction with CHB Group.
